B+C+B+C+B+C: Brian doesn't "JUST rent cars..."

Monday, November 8, 2010

Brian doesn't "JUST rent cars..."

The Branch Manager is responsible for the overall management and strategic direction of his or her assigned branch, with emphasis in the areas of Management of Customer Service and Operations, Human Resource Management, Sales and Marketing/Financial Performance, and Fleet Management and Maintenance.

Management of Customer Service and Operations
* Manage overall branch operations and supervise the management team
* Develop overall branch business and operational strategy
* Oversee the development and maintenance of the Branch operational plan
* Manage the efforts of Branch employees in providing a high level of customer service
* Evaluate customer service performance of Branch employees
* Proactively seek process improvement to ensure high quality customer service
* Ensure the branch complies with company/group policies, procedures, rules and regulations and all applicable laws
Human Resource Management
* Supervise and coordinate the efforts of the Branch management team
* Establish overall training and development strategy for Branch employees
* Supervise, mentor, train, coach, evaluate and develop staff
* Provide continual feedback regarding employee performance; meet with personnel to monitor sales goals and overall performance
* Conduct and/or participate in the recruitment, interviewing and hiring of branch employees
* Prepare effective and timely employee reviews and oversee the review process
* Evaluate, document and confer with management team regarding employee performance
* Administer and/or recommend disciplinary action, promotions, transfers and/or other personnel actions
* Investigate/resolve employee complaints
Sales and Marketing/Financial Performance
* Develop overall sales and marketing strategy for the Branch
* Plan for future growth of Branch
* Assess and analyze competitive environment and provide appropriate reports and recommendations
* Develop, plan and actively participate in Branch sales and marketing efforts to increase and improve business
* Train, motivate and coach employees to increase branch sales by understanding, communicating, and using the 4-step sales process to promote and sell optional protection products, vehicle features and benefits, fuel options and additional equipment
* Call on existing and potential customers to develop business
* Accompany other employees on marketing visits for training purposes
* Manage branch receivables, including negotiating payment plans, collecting difficult accounts receivables, preparing write-offs for uncollectible accounts, and recommending accounts for referral to collection
* Supervise and train other employees regarding branch receivables
* Review and analyze reports, financial statements and billing
Fleet Management and Maintenance
* Develop overall fleet strategy for Branch
* Plan and oversee management of the fleet

1 comment:

valmike said...: No one who hasn't work for Enterprise might still never understand how much the actually do!; November 22, 2010 at 10:51 AM

Quotes I want to remember

"The Lord knows our bearing capacity, both as to coping and to comprehending, and He will not give us more to bear than we can manage at the moment, though to us it may seem otherwise. Just as no temptations will come to us from which we cannot escape or which we cannot bear, we will not be given more trials than we can sustain."
- Neal A. Maxwell

"It is a fundamental truth that the responsibilities of motherhood cannot be successfully delegated. No, not to day-care centers, not to schools, not to nurseries, not to babysitters. We become enamored with men's theories such as the idea of preschool training outside the home for young children. Not only does this put added pressure on the budget, but it places young children in an environment away from mother's influence."
-Ezra Taft Benson

“Perhaps there has never been a time when we had greater need to pray and to teach our family members to pray. Prayer is a defense against temptation. It is through earnest and heartfelt prayer that we can receive the needed blessings and the support required to make our way in this sometimes difficult and challenging journey we call mortality.”
-Thomas S. Monson

“Live the gospel as conspicuously as you can. Keep the covenants your children know you have made. And bear your testimony! Don’t just assume your children will somehow get the drift of your beliefs on their own.
-Jeffrey R. Holland

"We hold in our arms the rising generation. They come to this earth with important responsibilities and great spiritual capacities. We cannot be casual in how we prepare them. Our challenge as parents and teachers is not to create a spiritual core in their souls but rather to fan the flame of their spiritual core already aglow with the fire of their premortal faith."
-Neil L. Andersen

"Certainly there are times when getting the family together to read the scriptures does not stack up as a spiritual experience worthy of a journal entry. But we must not be deterred. There are special times when the spirit of a son or daughter is just right and the power of these great scriptures goes down into their heart like fire. As we honor our Heavenly Father in our homes, He will honor our efforts."
-Neil L. Andersen

President Hinckley admonished both men and women to be nurturers. He said, ‘How much more beautiful would be the society in which we live if every father . . . and . . . mother regarded [their] children . . . as gifts from the God of heaven . . . and brought them up with true affection in the wisdom and admonition of the Lord.’ ”
-Susan W. Tanner

"Children are like trees. When they are young, their lives can be shaped and directed, usually with ever so little effort. Said the writer of Proverbs, 'Train up a child in the way he should go: and when he is old, he will not depart from it' (22:6). That training finds its roots in the home. There will be little of help from other sources. Do not depend on government to help in this darkening situation. Barbara Bush, wife of former U.S. president George Bush, spoke wisely: 'Your success as a family, our success as society, depends not on what happens at the White House, but on what happens inside your house.' "
-Gordon B. Hinckley

“I give counsel to husbands and wives. Pray for the love which allows you to see the good in your companion. Pray for the love that makes weaknesses and mistakes seem small. Pray for the love to make your companion’s joy your own. Pray for the love to want to lessen the load and soften the sorrows of your companion.”
-Henry B. Eyring

“Reverent behavior is not a natural tendency for most children. It is a quality that is taught by parents and leaders through example and training. But remember, if reverence is rooted in love, so is the teaching of it. Harshness in our training begets resentment, not reverence.”
-Margaret S. Lifferth

"There is no one perfect way to be a good mother. Each situation is unique. Each mother has different challenges, different skills and abilities, and certainly different children. What matters is that a mother loves her children deeply and, in keeping with the devotion she has for God and her husband, prioritizes them above all else."
- M. Russell Ballard

“As parents, we should remember that our lives may be the book from the family library which the children most treasure. Are our examples worthy of emulation? Do we live in such a way that a son or a daughter may say, ‘I want to follow my dad,’ or ‘I want to be like my mother’?”
-Thomas S. Monson

“Security for our families comes from learning self-control, avoiding the excesses of this world, and being temperate in all things.”
-Kent D. Watson

Monday, November 8, 2010

Brian doesn't "JUST rent cars..."

1 comment:

Pageviews last month